Handmade luxury jewelry from Lenka Šváchová

Payment

Website security

To help ensure that your shopping experience is safe, simple and secure we use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

Payment methods

We accept Visa, MasterCard, American Express, Discover, and Maestro credit and debit cards. We also accept Paypal and direct Bank transfers.

Please note that for bank account holders in EU or EEA states (Norway, Iceland, Switzerland, Liechtenstein) there are no additional costs with making a bank transfer. The cost should be the same as a transfer between bank accounts within your own country and is only determined by your contract with your bank.  This is part of SEPA (the Single Euro Payments Area) and you can find more information on Wikipedia here, or the European Commission documentation here.

We want to ensure that payments are as comfortable for you as possible, if you have any question related to payments, don’t hesitate to contact us.

Braintree Secure Payments

To process our online payments we make use of the services of Braintree — which is a daughter company of PayPal. The Braintree service allows us to accept your credit card information over our SSL protected checkout page so you do not need to be redirected to another website.

Braintree is used to process credit cards on major sites like AirBnB, Pinterest and Uber. You can learn more about them and their security standards on their website.

Part of the Braintree service is the Vault where credit card information is stored. If you do not want your credit card information stored after your purchase — just let us know, we’ll delete it right away for you.

Faster Shopping

We also provide the option for you to safely store your credit card details, making it quicker and simpler to shop with us. Your full card details will never be displayed, except for the last four digits so that you know which of your cards you are using. You can delete your card details by unchecking the box “remember my payment details” on the payment page.

Please note that you will need to re-enter card details if you change or add a new address. This means that if someone guesses your password and tries to place an order using your account, they will be unable to do so to any address other than those you have already saved. We hope you understand that this is a valuable precaution designed to protect your personal information.