15. 3. 2019

We are hiring

Junior Customer Happiness Hero

Come work for Lenka Kerlická, founder of 27JEWELRY and author of book V Plenkách. Her recognizable and unique style is loved by customers in the Czech Republic and abroad. Coming from one of the oldest goldsmith families in Prague she continues her family tradition by creating jewelry for special moments and people.

Would you like to get some hands-on experience in providing and designing word class, and remarkable, customer service and experience? Are you ready to learn new things and contribute to the success of multiple brands created by Lenka Kerlická? We are looking for a bright, creative person with strong organizational and communication skills to join our boutique team. You will help us assist our enthusiastic customers.

Responsibilities:

Handle customer inquiries via digital channels

Ensure customers at the boutique get excellent service

Support projects related to events and marketing

Develop sufficient product knowledge to work as consultant, helping customers choose the jewelry the perfectly suits them

Requirements:

Native Czech speaker (additional native language is a plus)

Fluency in English is required

Proficient in Microsoft Office

Good, friendly and effective written and verbal communication skills with both customers and colleagues

Ability to work at least 20 hours a week – your work schedule can be flexible

Organizational and time management skills

Detailed oriented, self-motivated and proactive

Ability to handle confidential information with discretion and professionalism

Strong interpersonal skills with clear thinking and problem-solving abilities

Strong interest in remarkable customer service and experiences

Professional and representative comportment

We offer:

Competitive hourly salary

Friendly working environment, flexible working hours

Opportunity to work closely with founder and owner Lenka Kerlická

Chance to join a start-up environment that delivers physical products to customers you will actually meet

Small, closely knit team of experienced and passionate colleagues

The opportunity for career development and work on full time

Recognition and appreciation from enthusiastic customers. Getting to be a part of some major moments in their lives.

Sounds like fun? We look forward to hearing from you! Send us your CV and Motivation letter here!