Junior Customer Happiness Hero
Come work for Lenka Kerlická, founder of 27JEWELRY and author of book V Plenkách. Her recognizable and unique style is loved by customers in the Czech Republic and abroad. Coming from one of the oldest goldsmith families in Prague she continues her family tradition by creating jewelry for special moments and people.
Would you like to get some hands-on experience in providing and designing word class, and remarkable, customer service and experience? Are you ready to learn new things and contribute to the success of multiple brands created by Lenka Kerlická? We are looking for a bright, creative person with strong organizational and communication skills to join our boutique team. You will help us assist our enthusiastic customers.
Handle customer inquiries via digital channels
Ensure customers at the boutique get excellent service
Support projects related to events and marketing
Develop sufficient product knowledge to work as consultant, helping customers choose the jewelry the perfectly suits them
Native Czech speaker (additional native language is a plus)
Fluency in English is required
Proficient in Microsoft Office
Good, friendly and effective written and verbal communication skills with both customers and colleagues
Ability to work at least 20 hours a week – your work schedule can be flexible
Organizational and time management skills
Detailed oriented, self-motivated and proactive
Ability to handle confidential information with discretion and professionalism
Strong interpersonal skills with clear thinking and problem-solving abilities
Strong interest in remarkable customer service and experiences
Professional and representative comportment
Competitive hourly salary
Friendly working environment, flexible working hours
Opportunity to work closely with founder and owner Lenka Kerlická
Chance to join a start-up environment that delivers physical products to customers you will actually meet
Small, closely knit team of experienced and passionate colleagues
The opportunity for career development and work on full time
Recognition and appreciation from enthusiastic customers. Getting to be a part of some major moments in their lives.
Sounds like fun? We look forward to hearing from you! Send us your CV and Motivation letter here!